Effect of psychological nursing intervention in health management of physical examination center
心理护理干预用于体检中心健康管理中的效果

摘要

目的 探讨心理护理干预用于体检中心健康管理中的效果。方法 将2021年1月至2022年1月于我院120例体检中心健康管理体检者作为研究对象，随机将其分为常规护理组和心理干预组，两组各有60例体检中心健康管理体检者，常规护理组行常规护理，心理干预组在常规护理基础上加强心理护理干预，比较两组投诉出现率与满意度、并比较护理前和护理后体检者的焦虑自评量表评分。结果 心理干预组60例体检中心健康管理体检者中，无体检中心健康管理体检者投诉，投诉率是0.00%；常规护理组60例体检中心健康管理体检者中，6例体检中心健康管理体检者发生投诉，投诉出现率是10.00%（P＜0.05）。心理干预组60例体检中心健康管理体检者满意度是96.67%，常规护理组60例体检中心健康管理体检者满意度是75.00%，两组体检中心健康管理体检者满意度对比，心理干预组要明显比常规护理组高，有统计学意义（P＜0.05）。两组护理前的焦虑自评量表评分比较（P＞0.05）。在护理之后，心理干预组体检者的焦虑自评量表评分显著低于常规护理组（P＜0.05）。结论 心理护理干预在体检中心健康管理中的应用可减少投诉，缓解焦虑，可提高体检者对护理服务的满意度，值得推广。

Abstract

Objective To explore the effect of psychological nursing intervention in the health management of physical examination centers.
Methods From January 2021 to January 2022, 120 cases of health management physical examinations in our hospital's physical examination center were selected as the research objects, and they were randomly divided into a routine nursing group and a psychological intervention group, with 60 cases in each of the two groups undergoing health management in the physical examination center For physical examination, the routine nursing group received routine nursing, and the psychological intervention group strengthened psychological nursing intervention on the basis of routine nursing. The incidence and satisfaction of complaints between the two groups were compared, and the scores of the anxiety self-rating scale before and after nursing were compared.
Results Among the 60 health management check-ups in the physical examination center in the psychological intervention group, there were no complaints from the health management check-ups in the health management center, and the complaint rate was 0.00%; among the 60 health management check-ups in the physical examination center in the routine nursing group, 6 health management check-ups in the physical examination center Complaints occurred, and the complaint rate was 10.00% (P<0.05). In the psychological intervention group, the satisfaction rate of the 60 health management examiners in the physical examination center was 96.67%, and the satisfaction rate of the 60 health management examiners in the routine nursing group was 75.00%. It was significantly higher than that of the routine nursing group, with statistical significance (P<0.05). The scores of the anxiety self-rating scale before nursing were compared between the two groups (P>0.05). After nursing, the anxiety self-rating scale score of the physical examination group in the psychological intervention group was significantly lower than that in the routine nursing group (P<0.05).
Conclusion   The application of psychological nursing intervention in the health management of physical examination centers can reduce complaints, relieve anxiety, and improve the satisfaction of medical examiners with nursing services, which is worthy of promotion.