Discussion on the application of nurse-patient communication in pre-hospital emergency nursing
探讨护患沟通在院前急救护理工作中的应用

摘要

目的 对院前急救护理工作中护患沟通的应用效果进行分析。方法 本次实验对象为接受院前急救护理的患者，实验时间集中在2017年2月-2020年4月，共计90例患者参与本次实验中来。对所选患者进行随机编号，将奇数编号患者划分为对照组，实验组患者编号均为偶数。通过常规院前急救护理模式护理对照组患者，通过常规院前急救护理模式联合护患沟通护理实验组患者，对两组护患纠纷出现情况、患者亲属满意情况进行分析及对比。结果 对本次实验展开分析，实验组护患纠纷出现概率下降幅度相比对照组较大，护患纠纷出现人数分别为1人及4人，概率分别为2.22%及8.89%，两组相关数据之间差异凸显，（p＜0.05）；对本次实验进行系统的分析，实验组患者亲属护理满意度上升幅度相比对照组患者较大，亲属护理满意度分别为95.56%及86.67%，两组相关数据之间差异凸显，（p＜0.05）。结论 在院前急救护理工作中护患沟通有着较高的应用价值，其在减少护患纠纷出现、促进患者亲属护理满意度提升方面发挥着较为突出的作用。

Abstract

Objective: To analyze the application effect of nurse-patient communication in pre-hospital emergency care.
Methods: The subjects of this experiment were patients receiving pre-hospital emergency care. The experiment time was concentrated from February 2017 to April 2020. A total of 90 patients participated in this experiment. Randomly number the selected patients, divide the odd-numbered patients into a control group, and the experimental group has an even number. The patients in the control group were nursed through the routine pre-hospital emergency care model, and the patients in the experimental group were jointly nursed through the routine pre-hospital emergency care model. Result: Analyzing this experiment, the decrease in the probability of nurse-patient disputes in the experimental group was greater than that in the control group. The number of nurse-patient disputes was 1 and 4, with the probability of 2.22% and 8.89%, respectively. The two groups were related The difference between the data is prominent, (p<0.05); the systematic analysis of this experiment shows that the relative nursing satisfaction of the experimental group patients has a larger increase than the control group, and the relative nursing satisfaction is 95.56% and 86.67%, respectively. The difference between the two groups of related data is prominent, (p<0.05).
Conclusion  : Nurse-patient communication has high application value in pre-hospital emergency care, and it plays a prominent role in reducing the occurrence of nurse-patient disputes and promoting the satisfaction of patients' relatives in nursing care.