Analysis on the application value of nursing intervention measures in nursing risk management of emergency department
护理干预措施在急诊科护理风险管理中的应用价值探析

摘要

目的 探讨在急诊科护理风险管理中护理干预措施的应用效果。方法 本次研究对象共54例，选自我院收治的急诊科患者，时间为2018年9月-2020年6月，根据临床护理方式的不同应用，将其分组展开实验。在以往常规急诊护理模式下，在患者入院、挂号、疾病诊断各工作环节中分别展开相应的护理服务，护理对象为本次研究中的27位急诊科患者，将其归为对照组；针对急诊科护理风险的存在，采取针对性的护理干预措施，并将其贯穿至观察组患者的临床护理中。结果 在两组护理质量评分、护理满意度评分两项指标的比较上，观察组对应数值明显高于另一组，差异具有统计学意义（P<0.05）。此外，护理后，观察组护理缺陷率、护理投诉率和风险事件发生率显著降低，组间差异具有统计学意义（P<0.05）。结论 急诊科护理风险指数较高，医院应加大急诊科护理风险管理力度，针对护理工作中的薄弱环节，采取有效的护理干预措施，强化护理质量上的管控，减少护理差错，不断提高急诊科护理管理水平。

Abstract

Objective: To explore the application effect of nursing intervention measures in nursing risk management in emergency department.
Methods: A total of 54 patients in this study were selected from the emergency department patients admitted to our hospital from September 2018 to June 2020. According to the different applications of clinical nursing methods, they were divided into groups to start the experiment. Under the conventional emergency care model in the past, corresponding nursing services were carried out in the various work links of patient admission, registration, and disease diagnosis. The care recipients were the 27 emergency department patients in this study, who were classified as the control group; For the existence of clinical nursing risks, targeted nursing intervention measures should be adopted and run through the clinical nursing of patients in the observation group.
Results: In the comparison of the two indexes of nursing quality score and nursing satisfaction score between the two groups, the corresponding value of the observation group was significantly higher than that of the other group, and the difference was statistically significant (P<0.05). In addition, after nursing, the nursing defect rate, nursing complaint rate, and risk event rate in the observation group were significantly reduced, and the difference between the groups was statistically significant (P<0.05).
Conclusion  : The emergency department has a relatively high nursing risk index. The hospital should strengthen the emergency department nursing risk management, take effective nursing intervention measures for the weak links in nursing work, strengthen the management and control of nursing quality, reduce nursing errors, and continuously improve the emergency department Department of nursing management level.