Open Access Article
Contemporary Nursing. 2020; 1: (2) ; 103-105 ; DOI: 10.12208/j.cn.20200034.
Study on the effect of applying humanized nursing concept in cardiology to improve patient satisfaction
心内科应用人性化护理理念对提高患者满意度的效果研究
作者：
王银莲 *
云南省第二人民医院心血管病中心内科 云南昆明
*通讯作者：
王银莲,单位：云南省第二人民医院心血管病中心内科 云南昆明；
发布时间: 2020-08-12 总浏览量: 669
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摘要
目的 对比分析人性化护理在心内科临床中的应用效果以及对提高护理满意度的影响。方法回顾性选取我院2019年3月-2020年1月收治的80例心内科患者作为研究主体，利用数字奇偶性将其具体分为观察组与对照组，每组建制40例。观察组采用人性化护理措施，对照组采用常规护理措施，对比两组患者的护理满意度。结果 实施相应护理措施前，两组患者的护理满意度比较差异较小，并无统计学意义（P＞0.05）；实施相应护理措施后，两组患者的护理满意度比较差异显著，具有统计学意义（P＜0.05）。结论 研究表明，人性化护理措施在心内科临床上的应用效果较为显著，并且有效提高了心内科患者的护理满意度，切实提升心内科整体的护理服务质量评分，因此值得临床推广。
关键词： 心内科；人性化护理；护理满意度；应用效果
Abstract
Objective: To compare and analyze the effect of humanized nursing in the clinical practice of cardiology and its impact on improving nursing satisfaction. Methods: Retrospectively selected 80 cases of cardiology patients admitted in our hospital from March 2019 to January 2020 as the main body of the study, using digital parity to divide them into an observation group and a control group, 40 cases in each group. The observation group adopts humanized nursing measures, and the control group adopts conventional nursing measures to compare the nursing satisfaction of the two groups of patients. Results: Before implementing the corresponding nursing measures, the difference in nursing satisfaction between the two groups of patients was relatively small, and there was no statistical significance (P> 0.05); after implementing the corresponding nursing measures, the difference in nursing satisfaction between the two groups of patients was significant, with statistics academic significance (P <0.05). Conclusion : The research shows that the application of humanized nursing measures in clinical cardiology is more significant, and it effectively improves the nursing satisfaction of patients in cardiology, and effectively improves the overall quality of nursing services in cardiology, so it is worthy of clinical promotion.
Key words： Cardiology; Humanized Nursing; Nursing Satisfaction; Application Effect
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引用本文
王银莲, 心内科应用人性化护理理念对提高患者满意度的效果研究[J]. 当代护理, 2020; 1: (2) : 103-105.