摘要
目的 构建基于云平台的日间手术患者信息化随访系统并应用。方法 成立研究团队，构建包括随访表单制定与发放，信息备份与统计分析的信息化随访系统。选取2023年1月-6月某三甲医院日间手术中心患者（A组）和2024年1月-6月的日间手术中心患者（B组）为研究对象，A组患者采用传统随访方式即人工电话随访，B组患者采用云平台的信息化随访，比较两组患者的有效随访率、信息采集率和满意度。结果 A组患者的有效随访率和意见采集率为94.76%和18.54%，B组患者分别为98.86%和26.81%，两组比较，差异有统计学意义。B组患者的满意率也高于A组患者。结论 基于云平台的日间手术患者信息化随访能够减少随访时间和人力，提高出院有效随访率和满意度。
关键词： 云平台；日间手术中心；随访；信息化
Abstract
Objective To develop and apply an information-based follow-up system for day surgery patients utilizing a cloud-based platform. Methods A research team was established to develop an information-based follow-up system, covering the formulation and distribution of follow-up forms, information backup, and statistical analysis. Patients from the day surgery center of a tertiary hospital between January and June 2023 (Group A) and between January and June 2024 (Group B) were selected as study subjects. Group A received traditional follow-up methods, specifically manual telephone follow-ups, while Group B received cloud platform-based information follow-ups. The effective follow-up rate, information collection rate, and satisfaction were compared between the two groups. Results The effective follow-up rate and information collection rate were 94.76% and 18.54% in Group A, and 98.86% and 26.81% in Group B, respectively. The differences between the two groups were statistically significant. The satisfaction rate in Group B was also higher than that in Group A. Conclusion The cloud platform-based information follow-up system for day surgery patients can reduce follow-up time and manpower, while improving the effective follow-up rate and patient satisfaction after discharge.
Key words： Cloud platform; Day surgery center; Follow-up; Informatization
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