Research on the application of nurse patient communication skills in outpatient dressing change nursing
护患沟通技巧在门诊换药护理中的应用研究

摘要

目的 探究护患沟通技巧在门诊换药护理中的应用效果。方法 将我院门诊于2023.01月-2023.12月收治的94例换药患者作为研究对象，通过随机数字表法分为对照组与观察组，每组各47例。对照组应用常规护理，观察组应用护患沟通技巧干预，对比两组护理效果。结果 观察组在采用护患沟通技巧干预后，其护理依从性、护理满意度、不良事件发生率均优于对照组，组间差异显著（P＜0.05）。结论 护患沟通技巧在门诊换药护理中可有效提升患者依从性及满意度，并降低不良事件发生风险。

Abstract

Objective To explore the application effect of nurse patient communication skills in outpatient dressing change nursing.
Methods 94 patients who underwent dressing changes in our outpatient department from January 2023 to December 2023 were selected as the study subjects. They were randomly divided into a control group and an observation group using a random number table method, with 47 patients in each group. The control group received routine nursing care, while the observation group received intervention using nurse patient communication skills. The nursing effects of the two groups were compared.
Results After using nurse patient communication skills, the observation group showed better nursing compliance, nursing satisfaction, and incidence of adverse events compared to the control group, with significant differences between the groups (P<0.05).
Conclusion   Nursing patient communication skills can effectively improve patient compliance and satisfaction in outpatient dressing change nursing, and reduce the risk of adverse events.