摘要
目的 分析PDCA循环在急诊病房护理质量管理持续改进中的应用效果。方法 选取我科2023年1月至2024年1月期间1160例急诊住院患者,按照随机数字表法分为实验组(PDCA循环)和对比组(常规急诊护理)各580例,比较两组患者的护理质量评分、基础操作能力评分、护理满意度、不良事件发生率。结果 实验组护理质量评分高于对比组,基础操作评分高于对比组,护理满意度高于对比组,不良事件发生率低于对比组,呈P<0.05。结论 PDCA循环能够有效提高护理质量及基础操作能力,可提高患者的护理满意度,能够降低不良事件发生率,促进患者健康的恢复,实现促进治愈的目的,可予以广泛推广使用。
关键词: PDCA循环;急诊护理;护理质量管理
Abstract
Objective To analyze the application effect of PDCA cycle in continuous improvement of nursing quality management in emergency ward. Methods From January 2023 to January 2024, 1160 inpatients in our department were selected and divided into experimental group (PDCA cycle) and comparison group (routine emergency care) with 580 patients in each group according to random number table method. The nursing quality score, basic operation ability score, nursing satisfaction and incidence of adverse events were compared between the two groups. Results The nursing quality score, basic operation score, nursing satisfaction and adverse event rate of the experimental group were higher than those of the control group (P<0.05). Conclusion PDCA cycle can effectively improve the quality of nursing and basic operation ability, improve the nursing satisfaction of patients, reduce the incidence of adverse events, promote the recovery of patients' health, and achieve the purpose of promoting cure, so it can be widely used.
Key words: PDCA cycle; Emergency care; Nursing quality management
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