Analysis of humanistic care ability of emergency nurses and its influencing factors
急诊护士人文关怀能力现状及其影响因素分析

摘要

目的 对急诊护士人文关怀能力的现状进行调查，并在此基础上对其影响因素进行分析。方法 选择我院20名急诊护士作为研究对象，采用回顾性分析方法，利用自制的急诊护士调查问卷、人文关怀能力评价表、护士职业认同定量表以及工作疲感量表进行数据调查。结果 我院20名急诊护士的人文关怀能力评价得分为（184.21±18.76）分，判定为中等水平，其耐心维度得分为（57.45±5.94）分，认知恢复维度得分为（72.58±9.43）分，勇气维度得分为（51.42±10.57）分。相关研究中显示急诊护士人文关怀能力与工作疲倦感量表之间呈现负相关关系（P<0.05），与护士职业认同定量表之间呈现正相关关系（P<0.05）。回顾性分析结果显示护龄、是否进行人文关怀能力培训、职业认同感以及工作疲倦感是影响急诊护士人文关怀能力的主要因素。结论 急诊护士的人文关怀能力整体水平不够高，还具有一定成长空间，医院管理者应对此提高重视程度，不断强化对护理人员的人文关怀能力培养。

Abstract

Objective To investigate the current situation of humanistic care ability of emergency nurses, and analyze its influencing factors on this basis.
Methods 20 emergency nurses in our hospital were selected as research objects, and the data were investigated by using self-made emergency nurses questionnaire, humanistic care ability evaluation form, nurses professional identity scale and job fatigue scale.
Results The humanistic care ability evaluation score of 20 emergency nurses in our hospital was (184.21±18.76) points, which was judged to be medium level. The score of patience dimension was (57.45±5.94) points, the score of cognitive recovery dimension was (72.58±9.43) points and the score of courage dimension was (51.42±10.57) points. Relevant studies showed that there was a negative correlation between emergency nurses' humanistic care ability and work fatigue scale (P<0.05), and a positive correlation between emergency nurses' professional identity scale (P<0.05). The results of retrospective analysis showed that nursing age, humanistic care ability training, professional identity and work fatigue were the main factors affecting the humanistic care ability of emergency nurses.
Conclusion   The overall level of humanistic care ability of emergency nurses is not high enough, and there is a certain room for growth. Hospital managers should pay more attention to this, and constantly strengthen the cultivation of humanistic care ability of nurses.