Nurse patient communication skills
护患沟通技巧

摘要

护患沟通是护士进行护理活动最根本要求，它与护理知识和技术同等重要。医院就诊患者增多，为提高护理服务质量，加强护患间密切的沟通交流显得尤为重要。因为良好的护患沟通可使护患双方增加理解与信任感，拉近双方的距离，从而减少冲突、矛盾、纠纷。构建和谐护患关系，对患者疾病的治疗、转归、康复整个过程都起到重要作用。

Abstract

nurse patient communication is the most fundamental requirement for nurses to carry out nursing activities, which is as important as nursing knowledge and technology. In order to improve the quality of nursing service, it is particularly important to strengthen the close communication between nurses and patients. Because good nurse patient communication can increase the understanding and trust between nurse and patient, shorten the distance between them, and reduce conflicts, contradictions and disputes. Building a harmonious nurse patient relationship plays an important role in the whole process of treatment, prognosis and rehabilitation of patients.